Help categories

What can I do if my refund is incorrect?

If the refund is incorrect and does not correspond to the amount paid minus shipping costs, please contact customer service by filling out the contact form at the bottom of the page.

Related pages

Contact us

BASIC INFORMATION ON DATA PROTECTION: In ECOM COMERCIO ONLINE, S.L. as responsible for the treatment, we will use the information you provide for the management of your activity as a user of this website, as well as attend and respond to requests for information as well as suggestions, queries and comments made through the various forms. We inform you that you can exercise your rights of access, rectification, opposition, deletion, limitation and portability, as explained in the additional information we have made available in our Privacy Policy and Cookie Policy.